About us

Welcome to Felt & Co.

Felt & Co. are a small, family owned online business based in Sydney. Founded in 2016, we are on a mission to fill a gap in the market and bring simple yet beautiful, all-natural homewares and accessories to Australia and New Zealand.

We are all about minimal, European designer products made of 100% pure new wool felt that effortlessly fit in to the contemporary home. All our products are 100% natural and are good for you, your home and the planet. Most of the current product range is designed and manufactured by HEY-SIGN in Germany and finished by hand. The raw material, pure new Merino wool, is sourced from Australia and New Zealand and carries the prestigious WOOLMARK label. 

Initially, it all started as an eBay store to test the waters but we quickly moved to our own online store after confirming a high level of interest in high end wool felt products. We came a long way since these early days but are still doing a little happy dance every time a customer order comes in. We deeply appreciate the support we have received from many loyal customers over the years and look forward to growing the Felt & Co. family further and further.

Empathy, honesty, excellence and happiness are the values that are at the forefront of everything we do.

We pride ourselves in providing you with extraordinary, premium quality products and best in class customer service. And we are not just saying it, we truely mean it. We are only happy if you are happy - happy with the entire shopping experience from start to finish.

We are always aiming at improving and making your experience with us even better and are always open to suggestions from our customers. So, if you feel there is anything we could do better we would love to hear from you as there is nothing more valuable than first hand user feedback.

We strive to be an eco-friendly organisation that aims at minimising its environmental footprint. We achieve this through offsetting carbon emissions on the energy we consume and on all of our shipments, inbound and outbound, as well as packaging our products as environmentally friendly as possible. Our packaging is non toxic as it is made of 100% recycled paper. We encourage you to reuse or recycle it once you have unboxed your felt goodies.

We are continuously expanding our product range so please make sure to check back in from time to time and subscribe to our newsletter to avoid missing out. 

Thank you for visiting Felt & Co. We hope you enjoy shopping with us. ☺️

★ Reviews

Customer's Reviews

31 reviews
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Great quality

Ordered them as placemats and they look so neat and functional. Great quality and nice thickness.

Perfect!

Ordered three...one for each of our home offices and one for taking into work with me. Excellent quality and love the pink! If you think you don’t need a mouse pad, these will change your mind.

Thank you for your lovely feedback, Jayne. We are very pleased to hear you like your new mouse pads.

Can't comment as I haven't received it yet

I still have not received it😏

Hi Marisa,

Thank you for getting in touch.

I've just checked the Australia Post tracking information and it says that your order is currently on board for delivery. I'll check again this afternoon to ensure the delivery is complete.

Due to the COVID-19 related situation deliveries across all courier networks are currently taking longer than usual. We are sorry to hear that this has been affecting your order.

We hope that you will enjoy your new placemat nonetheless.

Kind regards,
Dennis
Felt & Co.
0490 805 575

Beautiful products

So well made. Not only using quality products but really beautiful colour too. Thank you

Great customer service

I decided to retire our old felt coasters and was finding it hard to find a supplier of good quality coasters in Australia. I knew of Hey from Germany so looked up suppliers here and found Felt and Co. I ordered 4 Flamenco coloured dinner plate size coasters and 6 smaller tea cup coasters. Dennis was very responsive to my queries about shipping costs and minimum orders and despite COVID delays, the coasters arrived without an issue. I would highly recommend Felt and Co for customer service and quality products.